https://www.leoszrejter.com/uxresearch daily 0.75 2025-07-11 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1652079052775-RHVJBUUZVHOOBPQZIQCF/JPMC+Call+Center.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1673822526904-W1811WEIFXSOWRNLLDSN/triumphpay-squareLogo-1670352455294.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1736286190080-EE13L80WWDXKO99NN9M1/Screenshot+2025-01-07+153633.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/163db440-8b36-4b11-8183-689a2a8eec49/IMG_2836.jpeg UX Research - Make it stand out Example of tracking one CSATs scores progress through the year. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/192d2c04-03a7-4fa6-a813-a34399f5f1e0/thumbnail_IMG_2837.jpg UX Research - Make it stand out Example of NPS Scores in conjunction with the CSAT timeline for cross analysis. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/aae5a2e5-c2db-46e0-89d2-af34f0e02ca9/thumbnail_IMG_2838.jpg UX Research - Make it stand out Example thematic analysis of why people gave us the CSAT score they did. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://www.leoszrejter.com/resume daily 0.75 2025-01-07 https://www.leoszrejter.com/data-face-sheet-20 daily 0.75 2019-09-25 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1554137150447-R3D1WBW5U3GIR4L1YJK7/image-asset.jpeg Data Face Sheet Teplate https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1554154680341-ONT7XF3HDNAVNMTWE5B6/Face+Sheet+Process+Workflow.png Data Face Sheet Teplate https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1554154680341-ONT7XF3HDNAVNMTWE5B6/Face+Sheet+Process+Workflow.png Data Face Sheet Teplate https://www.leoszrejter.com/contact daily 0.75 2019-10-02 https://www.leoszrejter.com/workplace-engagement-challenge daily 0.75 2020-05-07 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1570045543217-KSBR8TX86NWL5H4LB43V/Website+Redesign.jpg Workplace Engagement Challenge https://www.leoszrejter.com/welcome daily 0.75 2016-03-03 https://images.squarespace-cdn.com/content/v1/5052176b84aeb45fa5cfcc83/1349577199654-C8A6HP2M4MLEBJXQ06MF/wilderness.png Welcome - Transient https://www.leoszrejter.com/leoszrejter daily 1.0 2026-06-09 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/34ad154d-a51d-40fe-9154-52b0ea43a820/077-6TecLQCos48+%281%29.jpeg About Me https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/dd942e28-0b07-4e3f-8e0d-e32b58531faa/Tech+Stack+History.jpg About Me - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/34ad154d-a51d-40fe-9154-52b0ea43a820/077-6TecLQCos48+%281%29.jpeg About Me https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/dd942e28-0b07-4e3f-8e0d-e32b58531faa/Tech+Stack+History.jpg About Me - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.leoszrejter.com/aboutme daily 0.75 2026-06-09 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/6214dfdd-89e0-4ff2-b7ef-f75b33ea3a13/102-N8KnRtVrmP8.jpeg About Me https://www.leoszrejter.com/jpmorgan-call-servicing-opportunity-solution-tree daily 0.75 2022-05-09 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1652058525504-VKSJOWHID8YZ9MH2XKG3/JPMorgan+Phone.png JPMorgan Call Servicing Opportunity Solution Tree https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/aeec3ac4-2fc7-49ea-99b4-6f870f3f5143/MLIO+Opportunity+Solution+Tree.png JPMorgan Call Servicing Opportunity Solution Tree - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.leoszrejter.com/triumph-financial-carrier-online-registration daily 0.75 2023-01-16 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1673822204249-5AVQIAXQUQ23LTOCEVG3/317980563_798043291433929_4640320196843037271_n.jpg Triumph Financial Carrier Online Registration https://www.leoszrejter.com/triumph-financial-research-jam daily 0.75 2023-01-15 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1673822588483-BSZLK05U7WNOOEKGQV3G/UX+Research+Training.jpg Triumph Financial Research Jam https://www.leoszrejter.com/new-page-3 daily 0.75 2025-01-23 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1737657832798-SZL20ZDPA15IA4S5Q2SW/Screenshot%2B2025-01-23%2B124310.jpg DAT Freight & Analytics Road Freight Risk Reduction https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/8c06ab05-666b-4bb1-a8af-cba5a1e9ee33/thumbnail_IMG_2839.jpg DAT Freight & Analytics Road Freight Risk Reduction - Make it stand out Example early iteration of Company profile which houses details about a carrier. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/4d6bc1e4-c6ab-4b2d-8517-bd30184de1e4/thumbnail_IMG_2835.jpg DAT Freight & Analytics Road Freight Risk Reduction - Make it stand out Example of having the ability to filter carrier qualifications (carrier company attributes) within search trucks as a search result. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://www.leoszrejter.com/read-me daily 0.75 2025-05-09 https://images.squarespace-cdn.com/content/v1/5052176b84aeb45fa5cfcc83/1377096507573-1MU42OOOOGIM9URAJ9D9/515c4225e4b0afec1218b21e.png Read Me https://images.squarespace-cdn.com/content/v1/5052176b84aeb45fa5cfcc83/1377096775448-0L7B4Q54H1VLOGFF1DPR/synthetica+%2820130821%29.jpg Read Me https://images.squarespace-cdn.com/content/v1/5052176b84aeb45fa5cfcc83/1377097104716-HDI53XJVV0DKZ24A3T68/51e453dee4b06abd3403c22e.png Read Me https://www.leoszrejter.com/new-page-4 daily 0.75 2025-06-18 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/01bc6e9d-b34d-4cd2-ba25-44d04cc4f897/Screenshot+2025-06-18+134830.png DAT Freight & Analytics: Leo's Collaborative Process https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/6fa02704-d53c-41f0-94bc-bbbf11141a0c/74206b9e-ca86-466b-b8ca-8ba7e8cd8212_drafts_01JXG6ZW65XMFDS0APMM3R9KYW_wiki_images_1749669714409-74206b9e-ca86-466b-b8ca-8ba7e8cd8212_drafts_01JBMJWT8FWMDFA0M6ZPMEQXJ2_wiki_images_173.png DAT Freight & Analytics: Leo's Collaborative Process - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/3f1dd428-e9d0-4843-90c7-5ea62586c49b/74206b9e-ca86-466b-b8ca-8ba7e8cd8212_drafts_01JXG6ZW65XMFDS0APMM3R9KYW_wiki_images_1749669903594-74206b9e-ca86-466b-b8ca-8ba7e8cd8212_drafts_01JBMJWT8FWMDFA0M6ZPMEQXJ2_wiki_images_1.png DAT Freight & Analytics: Leo's Collaborative Process - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.leoszrejter.com/dat-freight-analytics-kpi-tracking-copy daily 0.75 2026-06-09 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1736286190080-EE13L80WWDXKO99NN9M1/Screenshot+2025-01-07+153633.png Discovery Research for DAT's Carrier Management Suite https://www.leoszrejter.com/uxresearch-nh8y8 daily 0.75 2026-06-09 https://www.leoszrejter.com/uxresearch-nh8y8/jpmorgan-ml/ai-multivariate-study-k2fan monthly 0.5 2026-06-09 https://www.leoszrejter.com/uxresearch-nh8y8/triumph-financial-internal-mapping-y78b7 monthly 0.5 2026-06-09 https://www.leoszrejter.com/uxresearch-nh8y8/new-page-2-wklrm monthly 0.5 2026-06-09 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/163db440-8b36-4b11-8183-689a2a8eec49/IMG_2836.jpeg UX Research - DAT Freight & Analytics KPI Tracking - Make it stand out Example of tracking one CSATs scores progress through the year. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/192d2c04-03a7-4fa6-a813-a34399f5f1e0/thumbnail_IMG_2837.jpg UX Research - DAT Freight & Analytics KPI Tracking - Make it stand out Example of NPS Scores in conjunction with the CSAT timeline for cross analysis. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/aae5a2e5-c2db-46e0-89d2-af34f0e02ca9/thumbnail_IMG_2838.jpg UX Research - DAT Freight & Analytics KPI Tracking - Make it stand out Example thematic analysis of why people gave us the CSAT score they did. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.)