https://www.leoszrejter.com/uxresearch daily 0.75 2025-07-11 https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1569955493433-EL70BKB5X4A48YNEZE0M/Cover+Page+BIP.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1571113244693-O6RLYED8DYLKR0GTYYKB/Sample+Size+Visual.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1569956722076-H3V481H1DDM7EWKYOWEX/Metrics+BIP.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1570055988842-905FP7E0LF1YX35M4TZW/Problem+Behavior+Data+Collection.jpg UX Research - Integration The behavior improvement plans can input directly into the Central Reach engine and directly display deliverables to stakeholders. https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1570050907880-5JQQX05X35E6SOUAMXVD/Central+Reach+Standard+Celeration+Chart.jpg UX Research - Diversity The system also diversely applies different graphing strategies for display across Behavior Improvement Plan metrics so you can use many different styles of data presentation such as line charts or in this case Standard Celeration Charts. https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1571093597308-PR5JPFHKR5PPCLMI3JX1/Central+Reach+BIP+Discovery+through+Usability+Testing+visual.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1571115775427-WR1BHI0BDPZBXLPBS5BY/Confidence+Interval+Examples.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1570043405357-TZRBFN3NGZBNV4VX1QP1/UX+Research+2+week+sprint.jpg UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/1570047165980-B6ZDQG6Z61O7BETDY17P/UX+QIC.png UX Research https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/aeec3ac4-2fc7-49ea-99b4-6f870f3f5143/MLIO+Opportunity+Solution+Tree.png UX Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/aae5a2e5-c2db-46e0-89d2-af34f0e02ca9/thumbnail_IMG_2838.jpg UX Research - Make it stand out Example thematic analysis of why people gave us the CSAT score they did. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/163db440-8b36-4b11-8183-689a2a8eec49/IMG_2836.jpeg UX Research - Make it stand out Example of tracking one CSATs scores progress through the year. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/192d2c04-03a7-4fa6-a813-a34399f5f1e0/thumbnail_IMG_2837.jpg UX Research - Make it stand out Example of NPS Scores in conjunction with the CSAT timeline for cross analysis. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/4d6bc1e4-c6ab-4b2d-8517-bd30184de1e4/thumbnail_IMG_2835.jpg UX Research - Make it stand out Example of having the ability to filter carrier qualifications (carrier company attributes) within search trucks as a search result. (Please forgive the picture of a picture of old prototypes. Our working computers are security locked and these are old scrubbed views of prototypes and previous product iterations.) https://images.squarespace-cdn.com/content/v1/5ca15cebf4e5312caee881a0/8c06ab05-666b-4bb1-a8af-cba5a1e9ee33/thumbnail_IMG_2839.jpg UX Research - Make it stand out Example early iteration of Company profile which houses details about a carrier. (Please forgive the picture of a picture of old prototypes. 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